OUR MISSION
CONSULTING
...Our experts can advise you whether on designing Coconut Spa architectural concept, renovating and turning an existing spa into a Coconut Spa or effectively market the spa in your location.
...From ‘turnkey’ concept to inception, we always keep in mind that the guest satisfaction experience and the maximization of revenue potential goes hand by hand.
...Our decade of experience in the industry enable us to propose the best concept of spa from space management, to design and business solutions or financial viability calculations.
OUR MISSION
TRAINING
...At Coconut Spa, the highlight of each spa experience comes from the training of its spa therapists.
...Our training school was set up in 2002 in Bali with the dedicated knowledge and skills of carefully selected spa experts and teachers, ensuring high quality service standards and consistency of aesthetic and body therapies in all its Spas locations.
...Staff grooming and designing innovating treatments are also managed and performed in our training school.
OUR MISSION
SETUP & OPERATIONS
...With years of experience, Coconut Spa is able to order and provide any equipments and retail or treatment products of high standards of quality as required by luxury hotels and maintain them in perfect conditions at all time.
...We offer technology expertise, knowledgeable merchandizing and buying strategies, spa treatments and programs based on hotel/resort demographic, spa rates calculation, evaluation and staff management.
OUR MISSION
LOGISTIC
...The professionalism and expertise of our Spa therapists are our strength. We assure a complete handling of the spa staff logistic (passports, travel, work permits, visits etc…).
...We also take care of the importation of all products, materials and equipments needed as for retail and operational spa run.
...Stocks are closely followed up and managed and enable us to propose a constant high standard quality of services and treatments.
OUR MISSION
COMMUNICATION
...We initiate all spa marketing, in-house promotions, advertising, brochures, spa menus in concertation with the hotel partner to maximize the Spa guest capture rate.
OUR DIFFERENCE
OUR EXPERIENCE ON EXOTIC DESTINATIONS
...A key word describing best Maldives as a spa destination would be "natural", by this meaning that the ultimate luxury is reconnecting with natural elements.
...Having been managing for almost ten years, in Maldives, we are now a major spa operator on this market and we have got through the years a very deep understanding of our spa guests' expectations.
...We currently propose some of the best spa services on this type of destination and the right kind of experiences guests are looking for: environmental sensitivity in design and natural product lines, energy enhancing and rejuvenating treatments, serene and beautiful natural exotic surroundings, exquisite attention to architecture, design, furnishing and functionality.
...Seeking for local, exotic and natural experiences that they can't get back home, an experience they have been looking forward to and may not have twice the opportunity to live: Coconut Spa is the One fulfilling their needs and expectations.
OUR DIFFERENCE
OUR TREATMENTS TRAINING SCHOOL
...All our therapists undergo an intensive 6 month training program in our own training school that includes practical and theoretical technique skills, products knowledge, English classes, grooming and on-the-job training.
...It is this training that makes our therapists so valuable in maintaining consistently an excellent service. Our treatments well executed and well designed, keeping in mind respect and caring for the guests with attention to details and hygiene will naturally bring the overall experience above the guest expectation.
...All our teachers have a solid background in the beauty and spa industry and have been carefully selected for their experience, professionalism and teaching skills. They help to co-create coconut spa new signature treatments with dedication and deep therapeutic knowledge.
...Our ultimate goal being professional, loyal and dedicated employees striving to enhance our guests' experience.
OUR DIFFERENCE
OUR SOURCING EXPERIENCE
...Years of business relationships with our many suppliers have made us reactive, sourcing and proposing only the best quality of products and equipments, being able to honor tailor made requests on short notice and respecting import deadlines.
...Our suppliers' network as well as our knowledge of the industry market is our key to offer always the best innovative and quality services.
Should you wish anymore information for business purposes only please do not hesitate to contact us:
info@coconutspa.com
or at our headquarter address below:
COCONUT SPA
c/o ERNST & YOUNG,
G. Soasanee Building, 1st Floor,
Radhdhebai Magu,
Male,
Republic of Maldives